Apple uses the Apple ID and iCloud account to manage in-app purchases. All transactions are bound to your Apple ID, so you can restore them easily. iCloud is also used to manage subscription cycles and expirations.
We recommend using the same email account for both your Apple ID account and your iCloud account to restore purchases easily on any iOS device.
If not done yet, please ensure that you have the most recent version of our app in the AppStore.
Our app should remember your past purchases when you sign in to your BetterSleep account.
To login, go to Home and tap on Profile
Tap on Log in
If logging in does not unlock your content, please tap on the following link, from your iOS mobile device (iPhone or iPad), as another way to restore your past purchases:
You can also enter the link manually in Safari on your iPhone/iPad:
Tap on Open.
Then, close and restart the app.
If your Premium content is still locked, please reach out to our support team in the in-app Help & Support section, or by email at help@bettersleep.com and provide us with:
Your BetterSleep account email
A screenshot of your purchase receipt
Be assured that we honor every purchase made and we're here to help! 🌿