Yes! We send push notification reminders before your free trial ends to give you a heads up before your subscription renews. This gives you time to manage your subscription if needed and helps avoid any unexpected charges.
To ensure you receive reminders, please check the following:
BetterSleep reminders are sent through push notifications only, so notifications for BetterSleep must be enabled on your device.
If notifications are turned off, blocked, or restricted, you may not receive the reminder.
If the app is closed, you will not see the reminder.
Some device settings, such as battery optimization or notification restrictions, can also prevent notifications from appearing.
How to turn BetterSleep notifications on or off
On iPhone or iPad
Open the Settings app.
Scroll down and tap BetterSleep.
Tap Notifications.
Turn Allow Notifications on or off.
You can also customize how notifications appear, including sounds, banners, and lock screen notifications.
You can also find these settings under: Settings > Notifications > BetterSleep
On Android devices
Open the Settings app.
Tap Apps or Apps & notifications.
Select BetterSleep.
Tap Notifications.
Turn notifications on or off as desired.
If available, review the notification categories to make sure all relevant notifications are enabled.
Please note: The exact steps may vary slightly depending on your Android device and software version.
If you have any questions, please send us a message in the in-app Help & Supportsection or at help@bettersleep.com. We'll be happy to help!