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Collection and Use of Personal Information

Last updated: July 23, 2024

By checking “Consent to the collection and use of personal information” you agree to our collection and use of your personal information as described in the table below. You have the right to refuse consent by not checking the box, however, if you do so your use of the services on our mobile apps or websites may be limited.

Personal Information CollectedPurposeRetention Period
NamePersonalized communication in the App and on external communication (e.g. emails, mobile push notifications)Two (2) years after your last activity
EmailAuthentication, transactional communication, general communicationTwo (2) years after your last activity
Password or PasscodeAuthenticationTwo (2) years after your last activity
User IDAuthentication, account persistence, user identification across our systemsTwo (2) years after your last activity
IP AddressPreparation and use of statistical attribution data and geolocationTwo (2) years after your last activity
Advertising ID (e.g. IDFA, GAID)Statistical attribution dataTwo (2) years after your last activity
Device InformationIdentify behavioral trends based on device, issues with certain devices, most popular device we should test on, etc.Two (2) years after your last activity
App InformationTrack adoption, stability and business performance of different app versionsTwo (2) years after your last activity
Purchase ActivityDetermine eligibility for refunds with customer support team and determine entitlements to premium features and content.Two (2) years after your last activity
Behavioral and Usage Data (Analytics)Analyze user behaviour to improve product, diagnose problems and support.Two (2) years after your last activity
Crash ReportsDiagnose problems, fix issues and supportTwo (2) years after your last activity
User Generated Content (UGC)Saving sound mixes in user profile and expose sound mixes to other users.Two (2) years after your last activity